Florida’s flawed unemployment system wasn’t built or tested properly, state probe finds

In total, the state received 6.4 million claims from more than 3 million people, more than the previous eight years combined. According to documents obtained by state investigators, Florida mandated that CONNECT be able to withstand 3.6 million claims and 1.5 million applicants per year, and Deloitte assured it had conducted “extensive load/stress and performance testing to meet this requirement.”